Privacy notice

Who we are

Ferrokshar Management and Consulting ("Ferrokshar", "we", "us") is a management consulting firm headquartered in Toronto, Ontario. We are responsible for the personal information we collect through ferrokshar.ca and in the course of our business, and we follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where it applies, Quebec’s Act respecting the protection of personal information in the private sector.

Information we collect

• Information you give us: your name, title, organization, business email, country and the details you share in a form, booking request, newsletter sign-up, partner or careers enquiry.
• Information collected automatically: with your consent, information about how you use our site, such as pages visited and the device and browser used. See our Cookie notice.
• Information from others: business contact information shared by referral partners or available in public professional sources.

How we use it

• To respond to enquiries, arrange briefings and provide our services.
• To send The Ferrokshar Brief and invitations you have asked for.
• To consider job and partnership applications.
• To improve our website and understand which content is useful.
• To meet legal, regulatory and professional obligations.

We do not sell personal information.

Consent

We collect, use and share personal information with your consent, except where the law permits or requires otherwise. You may withdraw consent at any time, subject to legal or contractual limits, by contacting us. Withdrawing consent may affect our ability to respond to you or provide a service.

Sharing

We share personal information only with service providers who help us operate our business (for example email, hosting, scheduling and customer relationship management providers), under contracts that require them to protect it, and with others where the law requires. Client information is never shared with other clients.

Storage outside Canada

Some of our service providers may store or process information outside Canada, including in the United States. When this happens, the information is subject to the laws of that country, and we use contractual and other measures to protect it.

Retention

We keep personal information only as long as needed for the purposes described in this notice or as required by law, and then delete or anonymize it.

Security

We use administrative, technical and physical safeguards appropriate to the sensitivity of the information, including access controls, encryption in transit and confidentiality obligations for our people.

Your rights

You may ask to access the personal information we hold about you, to correct it, or to withdraw consent. You may also complain to the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d’accès à l’information. We will respond to requests within 30 days.

Contact us

Privacy Officer, Ferrokshar Management and Consulting
Toronto, Canada
Email: [email protected]
Phone: +1 647 525 6627

This notice describes our practices. It may be updated from time to time, and the date above shows when it last changed.