Responsibility
How we hold ourselves to account: in our advice, in how we use data and AI, and in the communities where we work.
Our commitments
Responsible by design
Ethics and independence
We are not paid by software vendors or suppliers for recommending them, and we disclose any conflict before work begins.
Responsible AI
We use AI under a written policy: human review of client deliverables, no client data in public tools, and clear accountability.
Data protection
Client information is handled under strict confidentiality and in line with Canadian privacy law.
Sustainability
We help clients cut emissions and costs together, and we measure and reduce our own footprint.
Inclusion
We hire for ability and experience from every background, and build teams that reflect the clients we serve.
Community
We give time and expertise to small businesses and non-profits in the communities where we work.